DEL REY has a Quality Assurance (QA) Manager in the corporate staff who reports directly to the Corporate President as well as an established quality management program that follows the guidance set forth in ANSI/ISO/ASQ Q9001:2000.  DEL REY is ISO 9001:2000 compliant.

DEL REY has established a customer-oriented quality system to put its commitment to quality into practice both in its daily and long-term activities.

Corporate planning methods (Plan of Actions and Milestones (POA&M), Microsoft Project plans, staff meetings, Management Reviews, etc.) are routinely used to define and document how DEL REY’s requirements for quality will be met for specific products, projects, services, or contracts.  The type and depth of the plan depends on the scope of the task, but, when required, will identify any processes, skills, equipment, techniques, and the like that must be acquired to conduct the work.

DEL REY monitors, measures, and analyzes its processes.  As a result, DEL REY is able to implement actions necessary to achieve planned results and continuous process improvement.

DEL REY’s Senior Management documents the responsibility, authority, and relationship of its personnel using organizational charts, job descriptions, and its Quality Policy.